When AirBnB almost ruined our vacation, Bass Lake Home Rentals went leaps, and bounds, above any other customer service experience I have ever had. They were incredible! Carole went out of her way to make sure we had a beautiful place to stay, and did not miss out on our family vacation. We would not have had a vacation, if not for the AMAZING team at Bass Lake Home Rentals. Without question, I will call them for every family trip to Bass Lake, from now, on. More than that, I will sing their praises to everyone I know! I cannot thank them enough for doing what they had no obligation to do. They did so out of kindness, and concern for our trip. That is so rare these days, that it just makes this team shine even brighter. 10/10!!! Give them all of the stars!!

It was EXACTLY as pictured, and the location was even better than described! The property was perfect! Its an excellent location for families with kids of varying ages - the home has something for everyone!

Very pleasant experience, we have rented from them twice now and each time they have been very responsive to all of our questions and requests.

Loved the house and the location in Willow Cove, the sloping lawn down to the dock was perfect for games of frisbee and hanging out on the lower dock watching the boating activities on the lake was perfect! We were there for a week and the whole family was very comfortable in each of the rooms, maybe they should all have queen size beds! And the master maybe a king! The kitchen was the most well outfitted that I have seen in a rental and we put it all to use cooking and cleaning 3 meals a day for 7 people! Overall we loved the house and the location. We would rent this house again!

Michelle was extremely pleasant and helpful. I have always had a great experience with this rental company

We had a wonderful time. The property was perfect for our family. We will definitely rent it again

Working with the members team was great I am planning on vacation for next year

Working with the members team was great I am planning on vacation for next yearHows

Carol was very helpful while booking the property, helping us check in after hours and with any questions we had during our stay. This was our first time to Bass Lake and we will definitely be back!

The property was the cleanest vacation rental weve ever stayed in and we truly appreciated the care and cleanliness of the house inside and outside on the decks and dock.

Love working with and seeing Carole.

We've stayed at this home for several years and love the home and location.

We have been vacationing at Bass lake for years. Carole and her team have always been very friendly and helpful. We enjoyed our stay very much this year.

I was happy with the cleanliness of the cabin.

They were wonderful, so understanding, and it's a pleasure to work with them!

Fantastic house, location, and can't wait for next year!

Team members were awesome

Best time ever

Everyone is super friendly and very easy to work with.

The Bursey home met all OF our expectations. The house came equipped with pretty much anything and everything you could think of. We will be staying at this home again for sure.

everyone has always been so friendly and helpful. They kept us informed about potential closures due to covid.

Loved the property. Love the location. Love the access.

Excellent

Quiet location only draw back was crossing street to get to private dock... loved the covered boat area provided shade

Helpful and knowledgeable

Ive have been vacationing at Bass Lake for 30+ years. This is the best company to work with. Our stay was perfect.

Very professional

Enjoyable and relaxing

Everything always runs smoothly.

Relaxing and peaceful

Everyone is so warm and friendly! The first email I received with instructions and a map did not come through very well, so I called and was given the instructions in such a clear manner that I had zero questions when she was done telling me everything. When we dropped off the key, everyone was once again very sweet.

This was a very fun trip for us all. We had 3 kids and a baby with us (total of 10 people) and that could be quite overwhelming in one home, but we never felt crowded at all. The location is perfection! So quiet and peaceful. I had a night in alone with my baby while everyone went to a local restaurant, and just sitting there rocking him to sleep while staring at the beautiful trees outside the window is something I wish I could re-create over and over. The team members are all lovely and the home itself was beautiful. We hope to return in the summer when we can enjoy the lake and more activities!